La Tribune, 14 March 2007 - Summary

A unified infrastructure must be controlled

Companies hoping to migrate to VOIP need to have a good sitemap of the network including number of sites and number of employees. During the first few months companies generally move towards VOIP with two systems in place, as a result it is very important to manage this stage as you need to plan the instalment, the configuration and activation of the service.

Stephane Mahmoudi at Visionael recommends the importance of having a point of reference to count all the IPBX information systems and telephone exchange equipment for a VOIP network.

You cannot manage the sound quality of the service on a daily basis if you do not understand the network. You really need to know the size of the network in order for it to work well, an automatic discovery and sitemap helps with implementing the equipment. Software such as WhatsUp Gold from Ipswich enables you to go to the next level and generate reports on the availability of equipment and on the performance of the communication servers. In the case of a problem the software publisher can be contacted and even alert an external party. It is often necessary for a company to address a third party to manage its VOIP.